IT Infrastructure & Security

Armenia's Leading Managed IT & Security Provider

Enterprise-Grade IT Support & Digital Infrastructure for Modern Businesses

Q Group provides 24/7 IT outsourcing, cybersecurity defense, server administration, and low-current infrastructure to keep your business running smoothly across Armenia.

Services
Q Group NOC Center
Yerevan, Armenia • 24/7 Active
LIVE
Network SLA
99.98%
Continuous Monitoring
Avg Response
11.4 min
Helpdesk & Dispatch
Core Security & Systems Status
Cybersecurity & Firewall Defense
Secured
Cloud & Physical Server Cluster
Optimal
Automated 3-2-1 Cloud Backups
Synced
200+
Corporate Clients
Retail, Banking & IT
15+
Years Experience
Continuous Innovation
24/7
Monitoring & Incident Support
Rapid Dispatch
<15 min
Response Time SLA
Guaranteed SLA
What We Deliver

Comprehensive IT & Infrastructure Solutions

From everyday helpdesk requests to multi-branch data network engineering and zero-trust cybersecurity.

Most Popular

IT Outsourcing & Helpdesk

Proactive daily IT management and instant tech support

Complete IT department coverage for your company. Dedicated engineers, rapid on-site dispatch in Yerevan, unlimited remote support, hardware diagnostics, software license management, and printer/workstation setup.

Key Deliverables:
Unlimited 24/7 & business hours helpdesk ticketing
Fast on-site engineer dispatch across Armenia
Workstation, laptop & peripheral lifecycle management
Software deployment, OS updates & cloud migrations
Engineering

IT Infrastructure & Low Current

Enterprise cabling, server architecture & physical security

Design and installation of structured cabling systems (SCS), server room rack installations, enterprise Wi-Fi networks, IP telephony, CCTV surveillance, and biometric access control systems (ACS).

Key Deliverables:
Structured Cabling Systems (Cat6/Cat7/Fiber optics)
Server room organization, cable management & ventilation
High-density UniFi / Cisco Wi-Fi & switching networks
Biometric access control, video surveillance & alarms
High Priority

Cybersecurity & Threat Defense

Proactive defense against ransomware, data loss & leaks

Comprehensive security audits, next-generation firewall setup (Fortinet, pfSense), endpoint antivirus management, automated cloud backups, email phishing protection, and incident response.

Key Deliverables:
Automated 3-2-1 backup strategy with ransomware protection
Next-Gen Firewall (NGFW), VPN & zero-trust network access
Endpoint detection & response (EDR) anti-malware
Vulnerability scanning & staff cyber awareness training
Audit & Risk

Governance, Risk & Compliance (GRC)

Strategic IT compliance, risk mitigation & policy design

Ensure your IT infrastructure aligns with local Armenian regulations and international standards. We perform rigorous risk assessments, data protection audits, and vendor management.

Key Deliverables:
Comprehensive IT infrastructure & security audit
Regulatory compliance roadmaps & data protection
Business continuity & disaster recovery planning (BC/DR)
Vendor & third-party IT contract risk assessment
Power & UPS

Electrical & Backup Power Systems

Continuous power reliability and commercial electrical work

Professional installation and maintenance of industrial UPS systems, automatic transfer switches (ATS), diesel generators, electrical panels, and surge suppression to prevent power outage downtime.

Key Deliverables:
Industrial UPS sizing, installation & battery bank checks
Diesel generator integration & ATS automated failover
Electrical distribution boards & grounding inspection
Surge protection & power quality monitoring
The Q Group Advantage

Why Armenia's Leading Brands Choose Q Group

We act as your dedicated internal IT department with the power and depth of an entire team of specialists.

Instant Emergency Dispatch

Local mobile engineering teams ready for fast on-site arrival anywhere in Yerevan and surrounding regions.

Dedicated SLA & Guaranteed Response

Strict service level agreements with guaranteed ticket resolution windows and 99.9% uptime commitments.

Certified Multi-Disciplinary Experts

Engineers certified in Microsoft Azure, Cisco networking, Fortinet security, Linux, and low-current cabling.

Predictable Cost & Scalability

No hidden fees. Scale up workstations or branches smoothly with clear per-seat pricing.

Single In-House IT Specialist
  • High salary overhead, workplace taxes & equipment costs
  • No coverage during sick leaves, vacations & weekends
  • Limited expertise outside their specific tech stack
Q Group Managed IT Partnership
  • Entire team of senior certified engineers for a fixed lower cost
  • Continuous 24/7/365 coverage with zero downtime interruptions
  • Broad expertise: Security, Networks, Servers, GRC & Low Current
Trusted Portfolio

Powering Armenia's Most Recognized Brands

Over 200 enterprises trust Q Group to manage their mission-critical operations daily.

4.9 / 5.0 Average Client Satisfaction Rating
Trusted by Leaders across 12+ Key Industries in Armenia
Technology & Distribution Ecosystem

Authorized Vendors & Premier Distributors

Direct partnerships with global tech giants and regional distributors guarantee 100% genuine hardware, certified licensing, and official warranty support.

Direct Vendor Licensing
Certified licensing & deployment for Microsoft, Bitdefender & Kaspersky.
Enterprise Hardware Supply
Priority hardware logistics via MUK Group, Mont Tech, Axoft, DG Comp & X-Art.
Certified Integration & Warranty
Low-current, POS & security infrastructure backed by Scan City & GSC warranties.
Client Feedback

What Our Partners Say

“Q Group transformed our retail IT operations. With 10+ locations, uptime is non-negotiable for us. Their fast response time and proactive monitoring are unmatched in Armenia.”

Retail Operations Director
Leading Fashion & Footwear Chain
Retail & Multi-Branch Chain

“Their cybersecurity and server infrastructure setup gave us complete peace of mind. Highly professional team that truly understands modern tech standards.”

Managing Partner
Financial & Consulting Group
Financial & Advisory Services
Get in Touch

Ready to Modernize Your IT Infrastructure?

Schedule a free on-site IT consultation and audit. Our senior specialists will analyze your systems and prepare an optimization plan.

Q Group Headquarters

NDA protected: All client inquiries and technical details are kept strictly confidential.

Request Free IT Consultation & Audit

Fill out this quick form and our lead engineer will prepare recommendations for your business.

By submitting, you agree to our standard IT privacy & NDA guidelines. Submissions sent directly to info@q-group.am.